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  Forum  eNoteFile Suppo...  eNoteFile Updat...  FIX: Error occurs when attempting to logon for the first time.
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New Post 2/3/2009 1:24 PM
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  eNoteFile Support
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FIX: Error occurs when attempting to logon for the first time. 
Modified By Bruce Cohen  on 2/7/2009 3:51:24 PM)

Summary

Some users have reported an issue where eNoteFile will either not allow you to logon, or crash immediately after logging on for the first time.

Resolution

Download a fix below.

Select the version that matches your computer's operating system below. When prompted, select "Run".

Windows XP:

Windows XP x64:

Windows Vista:

Windows Vista x64:

Installation

Once downloaded, you may receive the following warning.

Click once on the "Run" button to continue.

The following dialog box will then be displayed.

Note that the actual text will vary dependant upon the download you selected above.

Click once on the "Yes" button to continue.

If you did not accept the default installation directory during the initial installation of eNoteFile, you will now need to click the "Browse..." button and select the actual eNoteFile installation directory.

Click the "Unzip" button once.

After a few moments the following dialog box will be displayed.

eNoteFile has now been updated. You may close the WinZip Self-Extractor dialog box.

Please attempt to login to eNoteFile.

If you are still unable to login and synchronise, please uninstall eNoteFile within Control Panel, download the latest version (here) and install.

If you continue to experience errors please feel free to post on our forums or contact us via the "Contact Us" page.

 

 

 
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  Forum  eNoteFile Suppo...  eNoteFile Updat...  FIX: Error occurs when attempting to logon for the first time.
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