Here are the answers to some of the most frequent questions we get about eNoteFile. If you don’t find what you’re looking for here or elsewhere on the website, please feel free to contact us and one of our friendly sales or support team will get back to you as soon as possible.
With eNoteFile, you don’t need to change what you know. While other products make you type or change your workflow, eNoteFile is designed to keep you writing best-practice, handwritten professional notes with the smoothest digitiser tablets on the market.
We also understand that every organisation has their own way of taking and filing client notes, and we don’t want to change that. eNoteFile is built with flexibility in mind, so you can file the way you know best.
eNoteFile is designed and developed by experienced physiotherapists with years of clinical knowledge. We actively engage with our customers so we know that eNoteFile meets the real needs of today’s physiotherapists. We ensure that our support team have in-depth knowledge of how things work in allied health, so you get the best service possible.
It’s free to use! Pricing only refers to metered services like SMS Reminders, Online booking and payment gateway.
The financial benefits of going electronic are pretty straightforward eg. reduced filing time, storage space and remote access, intergarted billing and diary etc… let alone the professional and marketing benefits of using technology in your organisation eg. a modern look, photos, images, email.
And now there’s never been a better time to do it – awesome new tablets like the Microsoft Surface Pro and the iPad Pro, enable you to get the most out of eNoteFile’s purpose-built cloud-based software. Still, we know it’s a big decision and pricing is important. That’s why ours is cost-effective and straightforward. See details on our Pricing page.
eNoteFile will help to improve your practice’s efficiency and collaboration, as well as the integrity of your client notes.
- If you’re still using paper-based client notes, eNoteFile can save you hours in filing time, not to mention storage space.
- If you work across multiple sites, collaborating and sharing notes is easy with eNoteFile’s cloud-based storage solution.
- Communicating with patients is simple – send notes, forms, or other attachments to your patients via email or personalised printouts, directly from eNoteFile.
- Your patients can rest easy, knowing that their information and notes are encrypted and stored securely.
eNoteFile is purpose-built for best-practice notetaking and works the way you do already, so learning how to use it is simple. You just login, see your notes and away you go. You can take your notes quickly, and maintain good eye contact and body language to establish rapport with your patients. And you’ve still got time for that important hands-on management.
And finding your notes is fast and easy with our unique and visual filing system. We understand and really prioritise the trust and empathy that comes from knowing a patient’s past history in real-time.
Uploading your existing clinical notes, forms and other templates into eNoteFile is customisable, so going electronic doesn’t mean you have to change the way you take notes.
And rest assured, if there’s any issues using eNoteFile, our dedicated support team are just a phone call or email away.
Yes! eNoteFile is a cloud based system that utilises the latest security protocols to deliver fast and secure Clinical Notes and Practice Management Software.
Integrated Security and Backup Features
- Secure User Access and Authentication
- Automated Background Backups
- Long-term Backup Retention
- Transparent Data Encryption
- Active System Monitoring
For more information go to eNoteFile Security.
The 10 key factors of quality physiotherapy from a patients’ perspective, can relate to how you take electronic notes:
- Therapist is caring, friendly and listens.
- Body language builds rapport, shows empathy and maintains trust.
- Puts the patient at ease during examination and treatment.
- Keeps detailed clinical notes.
- Knows the patients current and past history.
- Maintains eye contact and speaks directly to the patient.
- Receptive to what the patient has to say.
- Keeps up-to-date with the latest knowledge.
- Treats each patient as an individual.
- Provides ‘hands-on’ treatment.
- Patients value patient-therapist interactions more than the amount or content of therapy during inpatient rehabilitation (2012) Vol. 58. Journal of Physiotherapy.
- Communication that values patient autonomy is associated with satisfaction with care (2012) Vol. 58. Journal of Physiotherapy.
- The physiotherapy experience in private practice: The patients’ perspective (2003) Vol. 49. Journal of Physiotherapy.
- Going electronic (Nov. 2010) InMotion.